Privacy policy.

01About this policy

Spruce Talent (ABN 38 703 894 008) is a recruitment agency that places people in permanent roles with residential home builders across Australia. In this policy, "we", "us" and "our" mean Spruce Talent.

This policy explains how we collect, use, store and share personal information, and how you can access or correct it or make a complaint. We handle personal information in line with the Australian Privacy Principles in the Privacy Act 1988 (Cth).

It applies to candidates (people looking for work or who we approach about a role), clients (home builders and the people who work for them), referees and anyone who uses this website.

02What we collect

We only collect information we need to provide our recruitment services. Depending on how you deal with us, that can include:

• Candidates: your name and contact details, your CV, work history, qualifications, licences and tickets, the kind of role, location and salary you are after, your right to work in Australia, notes from our conversations and interviews, and references.
• Clients: your name, job title, company and contact details, the roles you are hiring for and the information in your hiring brief.
• Referees: your name, contact details, position and the comments you give about a candidate.
• Website visitors: technical information our hosting provider records when you load a page, such as your IP address, browser type and the pages you view.

You can deal with us without giving your name where that is practical, for example when asking a general question. We usually cannot help you find a role or fill a role without knowing who you are.

03Sensitive information

We do not ask for sensitive information such as health details, racial or ethnic origin, religion or union membership unless it is directly relevant to a role and you agree. Some roles need a police check or licence check. We will only arrange one with your consent.

If your CV includes sensitive information you did not need to give us, we will not use it to assess you.

04How we collect it

We collect most information directly from you: when you upload a CV, fill in a form on this website, email or call us, or meet us.

We may also collect information from other people, such as referees you nominate, a client who tells us about a role, or professional sources you have made public, such as an online professional profile. Where we collect information about you from someone else, we take reasonable steps to let you know.

05How we use it

We use personal information to:

• assess candidates and match them to suitable roles;
• contact candidates about roles that may suit them;
• present a candidate to a client, but only after the candidate has agreed to be put forward for that role;
• check references and, with consent, qualifications, licences and other checks a role needs;
• take and manage hiring briefs and keep in touch with clients;
• answer enquiries sent through this website, by email or by phone;
• run, secure and improve our business and this website; and
• meet our legal obligations.

06Who we share it with

We do not sell personal information. We share it only where it is needed for the purposes above, with:

• clients, about a specific role, once a candidate has agreed;
• referees, to confirm a candidate's background;
• service providers who help us run the business, such as email, cloud storage, website hosting and IT providers, who may only use it to provide their service to us;
• our professional advisers, such as accountants and lawyers; and
• government agencies or others where the law requires or allows it.

07Information stored overseas

Some of the service providers we use, such as email and cloud storage providers, may store information on servers outside Australia, including in the United States. We take reasonable steps to make sure they protect it to a standard consistent with the Australian Privacy Principles.

08Keeping it safe

We store information electronically with reputable providers and take reasonable steps to protect it from misuse, loss and unauthorised access, including password protection and limiting access to the people at Spruce Talent who need it.

We keep information for as long as it is useful for recruitment or as the law requires. When we no longer need it, we delete it or remove anything that identifies you. You can ask us to delete your CV and details at any time.

09Getting in touch with you

We may contact candidates about new roles and clients about candidates or our services. You can tell us at any time that you do not want to hear from us, and we will stop.

10Seeing or correcting your information

You can ask to see the personal information we hold about you, and ask us to correct it if it is wrong, out of date or incomplete. Email us and we will respond within 30 days. In rare cases the law allows us to refuse access, and if so we will tell you why.

11This website

This website does not use advertising or tracking cookies, and we do not run analytics that profile you. Pages load fonts from Google Fonts, which means your browser connects to Google's servers and shares your IP address with Google. Our hosting provider keeps standard server logs for security and to keep the site running.

When you upload a CV or send a form, the file and details are sent to us by email so we can respond. Links to other websites are covered by those sites' own privacy policies.

12Complaints

If you think we have mishandled your personal information, please contact us first so we can put it right. We will acknowledge your complaint promptly and aim to resolve it within 30 days.

If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au or on 1300 363 992.

13Changes to this policy

We may update this policy from time to time. The current version is always on this page, with the date it was last updated.

14Contact us

Spruce Talent
ABN 38 703 894 008
Email: dejans@sprucetalent.com.au
Phone: 0413 145 723